COURSE DESCRIPTION
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Possible job titles include:
- espresso coffee machine operator
- food and beverage attendant
- front desk receptionist
- front office assistant
- function attendant
- function host
- gaming attendant
- guest service agent
- housekeeper
- restaurant host
- senior bar attendant
- waiter.
15 units must be completed:
6 core units and 9 elective units, consisting of:
-1 unit from Group A, 6 units from Group B
-2 units from Group B, Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course
Note: Units marked with an *asterisk have one or more prerequisites. Refer to individual units for details.
104 Weeks equating to 94 study weeks plus 10 weeks for holidays
Various intake and start dates available. Call us or Contact Us.
Traineeship – full-time, part-time, or school-based.
School-based apprenticeships and traineeships (SATs) allow school students to work for an employer, as paid employees, and undertake training towards a qualification, whilst studying towards their Queensland Certificate of Education and/or Overall Position (OP) score. Trainees complete this qualification and learn skills at work.
Please contact us for course fees.
There are no formal entry requirements for this qualification, as per the training package. However, domestic students will need to have access to a suitable workplace for traineeship, which will need to be approved by the RTO prior to accepting enrolment.
Learners should be aged 14 years or over, demonstrate a LLN Proficiency or equivalent have a minimum of 10 – 12 years of education. Reasonable computer skills and access to email and internet are strongly recommended.
| Course Schedule: Total duration = 52 weeks; Total holiday time = 5 weeks | |||
|
Type of Training |
Time | Number of Weeks |
Hours |
| Workplace Visits | 2 hours per visit | 44 visits | 88 |
|
Classroom Delivery |
3 hours per week |
94 weeks |
282 |
| Supervised Workplace Hours | 8 hours per week | 94 weeks | 752 |
| Contact by Trainer & Assessor | 1 hour per week | 94 weeks | 94 |
|
Total Hours | 1216 | ||
- SITHIND006 Source and use information on the hospitality industry – Core
- SITHIND008 Work effectively in hospitality service – Core
- SITXCCS014 Provide service to customers – Core
- SITXCOM007 Show social and cultural sensitivity – Core
- SITXHRM007 Coach others in job skills – Core
- SITXWHS005 Participate in safe work practices – Core
- SITXFSA005 Use hygienic practices for food safety – Group A
- SITHIND005 Use hygienic practices for hospitality service – Group A
- SITHACS009 Clean premises and equipment – Group B
- SITXFSA006 Participate in safe food handling practices – Group B
- SITHFAB025* Prepare and serve espresso coffee – Group B
- SITHFAB024* Prepare and serve non-alcoholic beverages – Group B
- SITHFAB036 Provide advice on food – Group B
- SIRXPDK001 Advise on products and services – Group B
- SITXFIN007 Process financial transactions – Group C
- SITXINV006* Receive, store and maintain stock – Group C
- SITXINV007 Purchase goods – Group C
- SITXWHS006 Identify hazards, assess and control safety risks – Group C
- BSBCMM211 Apply communication skills – Group C
Please contact us for a copy of Training and Assessment Strategy
The format for delivery/assessment is blended delivery which will include classroom and workplace-based delivery.
UNIQUE STUDENT IDENTIFIER
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