COURSE DESCRIPTION
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, caf s, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Possible job titles include:
- espresso coffee machine operator
- food and beverage attendant
- front desk receptionist
- front office assistant
- function attendant
- function host
- gaming attendant
- guest service agent
- housekeeper
- restaurant host
- senior bar attendant
- waiter.
104 Weeks equating to 94 study weeks plus 10 weeks for holidays
Various intake and start dates available. Call us or Contact Us.
Traineeship – full-time, part-time, or school-based.
School-based apprenticeships and traineeships (SATs) allow school students to work for an employer, as paid employees, and undertake training towards a qualification, whilst studying towards their Queensland Certificate of Education and/or Overall Position (OP) score. Trainees complete this qualification and learn skills at work.
Please contact us for course fees.
There are no formal entry requirements for this qualification, as per the training package. However, domestic students will need to have access to a suitable workplace for traineeship, which will need to be approved by the RTO prior to accepting enrolment.
Learners should be aged 14 years or over, demonstrate a LLN Proficiency or equivalent have a minimum of 10 – 12 years of education. Reasonable computer skills and access to email and internet are strongly recommended.
| Course Schedule: Total duration = 52 weeks; Total holiday time = 5 weeks | |||
|
Type of Training |
Time | Number of Weeks |
Hours |
| Workplace Visits | 2 hours per visit | 44 visits | 88 |
|
Classroom Delivery |
3 hours per week |
94 weeks |
282 |
| Supervised Workplace Hours | 8 hours per week | 94 weeks | 752 |
| Contact by Trainer & Assessor | 1 hour per week | 94 weeks | 94 |
|
Total Hours | 1216 | ||
- BSBWOR203 Work effectively with others
- SITHIND002 Source and use information on the hospitality industry
- SITHIND004 Work effectively in hospitality
- SITXCCS006 Provide service to customers
- SITXCOM002 Show social and cultural sensitivity
- SITXHRM001 Coach others in job skills
- SITXWHS001 Participate in safe work practices
- SITXFSA001 Use hygienic practices for food safety
- SITHCCC003 Prepare and present sandwiches
- SITXFIN001 Process financial transactions
- SITHIND001 Use hygienic practices for hospitality service
- SITXFSA002 Participate in safe food handling practices
- SIRXPDK001 Advise on products and services
- BSBCMM201 Communication in the workplace
- SITXINV002 Maintain the quality of perishable items
Please contact us for a copy of Training and Assessment Strategy
The format for delivery/assessment is blended delivery which will include classroom and workplace-based delivery.
UNIQUE STUDENT IDENTIFIER
Do you have your USI yet? All students of vocational and educational training are required by the Australian Government to have a Unique Student Identifier (USI). If you do not have a USI, we cannot issue your Certificate, Diploma, Advanced Diploma, Statement of Attainment or Transcript. A USI also gives you easy online access to your enrolment and results information. To register for your USI click here.
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